SyncDash

Not a long term phone.Horrible customer service

Phone owned for more than a year

I had my G4 for 15 months and suddenly the screen froze and I couldn't turn off my phone. I removed the battery and tried putting back on, and now it won't turn on no matter what.
I took it to tech support and they told me it was the motherboard - they also told me they have received DOZENS of LGs with faulty motherboards.(motherboard costs AED700).
When I contacted the LG customer service, they would assure call backs for resolving the issue but I never received one.Every time I called them I had to explain my situation to a new representative who would give me the same answer again.Very frustating.

The phone worked well when it was in the warrenty period, but as soon as the year came to an end I started having issues with the phone.It would hang, battery would heat up charging became very slow etc.

If you are one of those people who use phones barely for a year before jumping to a newer model/phone, you will love the phone.But for long term users, do not spend the bucks here!! For all the good features it offers, I would not spend AED 2000 every year for a new phone.

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